Shipping policy

Domestic Shipping

Our team processes orders from Monday to Friday, excluding holidays. Once you place an order, it will be shipped within 1-3 business days. You’ll receive an email containing a tracking number to keep you updated on the status of your package. For shipping, we rely on USPS to handle the delivery.

Flat Rate Shipping: We offer a flat rate shipping fee of $5 on all orders.

Free Shipping with Newsletter Subscription: Subscribe to our newsletter and enjoy free shipping on every order! Stay up-to-date on the latest styles, exclusive offers, and more, all while saving on shipping costs.

Please note that we cannot be held responsible for any packages that are lost or stolen after being scanned as delivered. If your order goes missing during transit or is delivered to an incorrect address, you have the option to file a claim with USPS.
If you need to contact USPS, you can reach them at 1800-275-8777.

For any other inquiries or assistance, please feel free to get in touch with our customer support team at info@janethshoetique.com